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DG
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 Posted: Mon Mar 05, 2007 5:02 am Post subject: Bank of America - No longer down loading recent credit card |
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I noticed last month that my Bank of America (BofA) credit card transactions
that had cleared for the current month were not downloading into the
register. These are not pending transactions, but charges that have cleared
based on looking at the bank's website. BofA appears to have started
updating only when a statement period closes. (ie, data current only up to
the end of last month) The BofA tech support said they were having issues
with credit card data, but a post on the Quicken forum says they have
changed their policy and we should "write a letter". I do not know who to
believe.
Anyone else having credit card data issue as I describe?
Quicken Premier 2005 R6 |
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joe
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| Posted: Mon Mar 05, 2007 5:02 am Post subject: Re: Bank of America - No longer down loading recent credit c |
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| Quote: |
I noticed last month that my Bank of America (BofA) credit card
transactions that had cleared for the current month were not
downloading into the register. These are not pending transactions, but
charges that have cleared based on looking at the bank's website. BofA
appears to have started updating only when a statement period closes.
(ie, data current only up to the end of last month) The BofA tech
support said they were having issues with credit card data, but a post
on the Quicken forum says they have changed their policy and we should
"write a letter". I do not know who to believe.
Anyone else having credit card data issue as I describe? Quicken
Premier 2005 R6
|
It doesn't matter which version of Quicken you use. It's happening for all
of us.
I have the same problem with my BofA CC. BofA merged with MBNA, so under
the hood your credit card is now a MBNA credit card, and it changes quite
a few things in the BofA information systems. Have you noticed the changes
in the website, between your checking and your credit card?
I have two accounts: a checking and a credit card. The checking account is
still handled by bank of america, so no doubt, this is still working like
clockwork. The credit card is another story. They integrated with MBNA's
credit card system, and there are many things you just can't do anymore.
Just to name a few: you can't search your credit card online statement for
transactions the way you can search your checking account; and used to search
your CC account. Worse, to all of us Quicken users, the download to Quicken
has been broken for credit cards, and it's not going to come back up anytime
soon. I've had to integrate some information systems with banks in the past,
and it is a slow process. The bureaucracy layer weighs a ton and stretches
the agenda like crazy.
Anyway, the reality is: we're back to pencil and paper reconciliations, and
it's a nightmare :(
The question is: do you keep the credit card, or do you open one somewhere
else? Well, my own choice is to keep the card, because I have a stellar credit
history on it. So, to those in my situation, I say: suck it up. To the others
who just opened a BofA card, I say: there are plenty of other financial institutions
out there and in 2007 you shouldn't bother opening a card with a FI that
doesn't allow download to Quicken.
J. |
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Marc Auslander
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| Posted: Mon Mar 05, 2007 6:37 am Post subject: Re: Bank of America - No longer down loading recent credit c |
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When my (Old) Wachovia/MBNA credit card was moved to BA, I learned
that they did not support direct download at all, and that the only
download available was web connect of the monthly statement. This may
be different for customers with bank accounts who pay for quicken
access. I go the impression they turned off direct connect exactly so
they could force you to get a checking account and pay for access.
I still have that card, although I'm going to cancel it, and it still
only supports web connect for statement download.
In hindsite, BA did me a great favor - the Chase Freedom card is a
great deal. Unlimited 1% credits to the cash back account, more for
drugs and supermarket. And the "credits" actually buy $250 for ever
200 in credits! And quicken direct connect download. I can't imagine
why any BA customer wouldn't switch.
-- |
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BeeL
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| Posted: Mon Mar 05, 2007 7:00 am Post subject: Re: Bank of America - No longer down loading recent credit c |
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joe wrote:
| Quote: |
I noticed last month that my Bank of America (BofA) credit card
transactions that had cleared for the current month were not
downloading into the register. These are not pending transactions, but
charges that have cleared based on looking at the bank's website. BofA
appears to have started updating only when a statement period closes.
(ie, data current only up to the end of last month) The BofA tech
support said they were having issues with credit card data, but a post
on the Quicken forum says they have changed their policy and we should
"write a letter". I do not know who to believe.
Anyone else having credit card data issue as I describe? Quicken
Premier 2005 R6
It doesn't matter which version of Quicken you use. It's happening for
all of us.
I have the same problem with my BofA CC. BofA merged with MBNA, so under
the hood your credit card is now a MBNA credit card, and it changes
quite a few things in the BofA information systems. Have you noticed the
changes in the website, between your checking and your credit card?
I have two accounts: a checking and a credit card. The checking account
is still handled by bank of america, so no doubt, this is still working
like clockwork. The credit card is another story. They integrated with
MBNA's credit card system, and there are many things you just can't do
anymore. Just to name a few: you can't search your credit card online
statement for transactions the way you can search your checking account;
and used to search your CC account. Worse, to all of us Quicken users,
the download to Quicken has been broken for credit cards, and it's not
going to come back up anytime soon. I've had to integrate some
information systems with banks in the past, and it is a slow process.
The bureaucracy layer weighs a ton and stretches the agenda like crazy.
Anyway, the reality is: we're back to pencil and paper reconciliations,
and it's a nightmare :(
The question is: do you keep the credit card, or do you open one
somewhere else? Well, my own choice is to keep the card, because I have
a stellar credit history on it. So, to those in my situation, I say:
suck it up. To the others who just opened a BofA card, I say: there are
plenty of other financial institutions out there and in 2007 you
shouldn't bother opening a card with a FI that doesn't allow download to
Quicken.
J.
|
I jettisoned my BoA Visa over this issue ... because I was annoyed at
having features taken away, and because I couldn't get a coherent reply
from customer service as to whether it would ever change back.
To replace it I got a "no hassle rewards" card from Capital One. It's
support of Quicken is no better (statements are downloaded, not new
transactions) but they never pretended otherwise. And they give 2% cash
reward for groceries and gasoline. Between that and my Discover card I'm
not missing BoA one bit.
-- BeeL |
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DG
Guest
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| Posted: Mon Mar 05, 2007 7:01 am Post subject: Re: Bank of America - No longer down loading recent credit c |
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Thanks for the update Joe. I have two credit cards at BofA, and only one of
them does not update. It may well be an old MBNA card that rolled over in
the merger.
"joe" <noemail@yahoo.com> wrote in message
news:3e447d9d181688c92c91e72fc354@news.adelphia.net...
| Quote: |
I noticed last month that my Bank of America (BofA) credit card
transactions that had cleared for the current month were not
downloading into the register. These are not pending transactions, but
charges that have cleared based on looking at the bank's website. BofA
appears to have started updating only when a statement period closes.
(ie, data current only up to the end of last month) The BofA tech
support said they were having issues with credit card data, but a post
on the Quicken forum says they have changed their policy and we should
"write a letter". I do not know who to believe.
Anyone else having credit card data issue as I describe? Quicken
Premier 2005 R6
It doesn't matter which version of Quicken you use. It's happening for all
of us.
I have the same problem with my BofA CC. BofA merged with MBNA, so under
the hood your credit card is now a MBNA credit card, and it changes quite
a few things in the BofA information systems. Have you noticed the changes
in the website, between your checking and your credit card?
I have two accounts: a checking and a credit card. The checking account is
still handled by bank of america, so no doubt, this is still working like
clockwork. The credit card is another story. They integrated with MBNA's
credit card system, and there are many things you just can't do anymore.
Just to name a few: you can't search your credit card online statement for
transactions the way you can search your checking account; and used to
search your CC account. Worse, to all of us Quicken users, the download to
Quicken has been broken for credit cards, and it's not going to come back
up anytime soon. I've had to integrate some information systems with banks
in the past, and it is a slow process. The bureaucracy layer weighs a ton
and stretches the agenda like crazy.
Anyway, the reality is: we're back to pencil and paper reconciliations,
and it's a nightmare :(
The question is: do you keep the credit card, or do you open one somewhere
else? Well, my own choice is to keep the card, because I have a stellar
credit history on it. So, to those in my situation, I say: suck it up. To
the others who just opened a BofA card, I say: there are plenty of other
financial institutions out there and in 2007 you shouldn't bother opening
a card with a FI that doesn't allow download to Quicken.
J.
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sharx35
Guest
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| Posted: Mon Mar 05, 2007 11:40 pm Post subject: Re: Bank of America - No longer down loading recent credit c |
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"joe" <noemail@yahoo.com> wrote in message
news:3e447d9d181688c92c91e72fc354@news.adelphia.net...
| Quote: |
I noticed last month that my Bank of America (BofA) credit card
transactions that had cleared for the current month were not
downloading into the register. These are not pending transactions, but
charges that have cleared based on looking at the bank's website. BofA
appears to have started updating only when a statement period closes.
(ie, data current only up to the end of last month) The BofA tech
support said they were having issues with credit card data, but a post
on the Quicken forum says they have changed their policy and we should
"write a letter". I do not know who to believe.
Anyone else having credit card data issue as I describe? Quicken
Premier 2005 R6
It doesn't matter which version of Quicken you use. It's happening for all
of us.
I have the same problem with my BofA CC. BofA merged with MBNA, so under
the hood your credit card is now a MBNA credit card, and it changes quite
a few things in the BofA information systems. Have you noticed the changes
in the website, between your checking and your credit card?
I have two accounts: a checking and a credit card. The checking account is
still handled by bank of america, so no doubt, this is still working like
clockwork. The credit card is another story. They integrated with MBNA's
credit card system, and there are many things you just can't do anymore.
Just to name a few: you can't search your credit card online statement for
transactions the way you can search your checking account; and used to
search your CC account. Worse, to all of us Quicken users, the download to
Quicken has been broken for credit cards, and it's not going to come back
up anytime soon. I've had to integrate some information systems with banks
in the past, and it is a slow process. The bureaucracy layer weighs a ton
and stretches the agenda like crazy.
Anyway, the reality is: we're back to pencil and paper reconciliations,
and it's a nightmare :(
The question is: do you keep the credit card, or do you open one somewhere
else? Well, my own choice is to keep the card, because I have a stellar
credit history on it. So, to those in my situation, I say: suck it up. To
the others who just opened a BofA card, I say: there are plenty of other
financial institutions out there and in 2007 you shouldn't bother opening
a card with a FI that doesn't allow download to Quicken.
J.
|
It takes me but a minute or two, on the days that I *use* my credit card, to
enter the transactions into Quicken. THAT way, I *know* the work is
accurate, NOT having to rely on a third party. Reconciliationis a snap--when
the monthly statement comes, I just use the reconciliation feature in
QUicken and in 3 minutes...all done. WHy do you people try to reinvent the
wheel, spending hours trying to make the financial institution's system
work?
> |
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L
Guest
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| Posted: Wed Mar 07, 2007 1:00 am Post subject: Re: Bank of America - No longer down loading recent credit c |
|
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"joe" <noemail@yahoo.com> wrote in message
news:3e447d9d181688c92c91e72fc354@news.adelphia.net...
| Quote: |
I noticed last month that my Bank of America (BofA) credit card
transactions that had cleared for the current month were not
downloading into the register. These are not pending transactions, but
charges that have cleared based on looking at the bank's website. BofA
appears to have started updating only when a statement period closes.
(ie, data current only up to the end of last month) The BofA tech
support said they were having issues with credit card data, but a post
on the Quicken forum says they have changed their policy and we should
"write a letter". I do not know who to believe.
Anyone else having credit card data issue as I describe? Quicken
Premier 2005 R6
It doesn't matter which version of Quicken you use. It's happening for all
of us.
I have the same problem with my BofA CC. BofA merged with MBNA, so under
the hood your credit card is now a MBNA credit card, and it changes quite
a few things in the BofA information systems.
|
Actually, it was the other way around. I still have an MBNA card or two
under the old system.
| Quote: |
Have you noticed the changes in the website, between your checking and
your credit card?
I have two accounts: a checking and a credit card. The checking account is
still handled by bank of america, so no doubt, this is still working like
clockwork. The credit card is another story. They integrated with MBNA's
credit card system, and there are many things you just can't do anymore.
Just to name a few: you can't search your credit card online statement for
transactions the way you can search your checking account; and used to
search your CC account. Worse, to all of us Quicken users, the download to
Quicken has been broken for credit cards, and it's not going to come back
up anytime soon.
|
The download is NOT broken. It's just that you can only download at the end
of a statement period.
You can see cleared and pending transactions, as always. If, however, you
want your Quicken accounts to match your online data, you may enter each
transaction as you see it online, or a summary line that you delete when you
get around to downloading.
It isn't just the merge. FIA card services is the institution handling the
credit cards for BofA, MBNA, Sears, and many other accounts. All these now
have download available on a monthly only basis.
<snipped>
| Quote: |
Anyway, the reality is: we're back to pencil and paper reconciliations,
and it's a nightmare 
|
I don't do pencil and paper. I simply wait for the end of the month.
| Quote: |
The question is: do you keep the credit card, or do you open one somewhere
else? Well, my own choice is to keep the card, because I have a stellar
credit history on it.
|
Keep it, but either don't use it or be sure to pay it in full every month.
BofA just changed their card agreements (well, at least the business ones)
in such a way as to really limit your rights if there is a dispute.
| Quote: |
So, to those in my situation, I say: suck it up. To the others who just
opened a BofA card, I say: there are plenty of other financial
institutions > out there and in 2007 you shouldn't bother opening a card
with a FI that > doesn't allow download to Quicken.
|
I'm afraid they are getting fewer. Fact is, Intuit has been charging banks
for integration with Quicken. It has become a bigger issue, for some
reason - more and more banks are not integrating, or charging for
integration.
Intuit is forcing the issue by disabling QIF imports for checking accounts
and credit cards - and by 'sunsetting' older versions of Quicken that
allowed it.
The banks are fighting back by limiting how often you can access data
from/to your Quicken program.
I'm no psychic, but I suspect Intuit fee structures are to blame. |
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joe
Guest
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| Posted: Sun Mar 18, 2007 5:07 am Post subject: Re: Bank of America - No longer down loading recent credit c |
|
|
| Quote: |
The download is NOT broken. It's just that you can only download at
the end of a statement period.
You can see cleared and pending transactions, as always. If, however,
you want your Quicken accounts to match your online data, you may
enter each transaction as you see it online, or a summary line that
you delete when you get around to downloading.
It isn't just the merge. FIA card services is the institution handling
the credit cards for BofA, MBNA, Sears, and many other accounts. All
these now have download available on a monthly only basis.
|
Well, it's really becoming a problem. My wife and I use the same credit card,
and she's not good at turning in her receipts. Heck, she's got more purses
than I have shoes (she also has more shoes). For a good cash forecast, I
can't rely on monthly reconciliations. I got to check my online statement
all the time. What's the purpose of having quicken able to connect to my
FI... it used to be convenient. Now, it's a hasstle.
... I am wondering if MS Money is suffering from the same problem |
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