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sysop Guest
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Posted: Fri Feb 08, 2008 6:16 pm Post subject: Zeroing customer credit balance |
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We have a few dormant customers with small credit balances. They keep
showing up in our A/R and of course affect our A/R totals. How can we
zero these out?
What entries do we make in Peachtree?
thanks for your help
- peter |
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sysop Guest
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Posted: Fri Feb 08, 2008 10:58 pm Post subject: Re: Zeroing customer credit balance |
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On Feb 8, 1:30 pm, "Laura" <inva...@sample.invalid> wrote:
| Quote: |
"sysop" <sy...@opus.co.tt> wrote in message
news:08d28275-a34e-4c53-8e1b-6f6875118490@l16g2000hsh.googlegroups.com...
We have a few dormant customers with small credit balances. They keep
showing up in our A/R and of course affect our A/R totals. How can we
zero these out?
What entries do we make in Peachtree?
thanks for your help
- peter
Enter a sales invoice for that customer equal to the credit balance. Post
the invoice to Bad Debt instead of your income account. Then go into
Receipts and apply the old credit balance to the new invoice to create a
zero payment.
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Thanks, I'm not clear on how I post the invoice to Bad Debt.
- peter |
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sysop Guest
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Posted: Fri Feb 08, 2008 11:00 pm Post subject: Re: Zeroing customer credit balance |
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On Feb 8, 1:30 pm, "Laura" <inva...@sample.invalid> wrote:
| Quote: |
"sysop" <sy...@opus.co.tt> wrote in message
news:08d28275-a34e-4c53-8e1b-6f6875118490@l16g2000hsh.googlegroups.com...
We have a few dormant customers with small credit balances. They keep
showing up in our A/R and of course affect our A/R totals. How can we
zero these out?
What entries do we make in Peachtree?
thanks for your help
- peter
Enter a sales invoice for that customer equal to the credit balance. Post
the invoice to Bad Debt instead of your income account. Then go into
Receipts and apply the old credit balance to the new invoice to create a
zero payment.
|
ah ha! I found it, Need to click Journal to display the Bad Debt
Account. |
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Laura Guest
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Posted: Sat Feb 09, 2008 12:30 am Post subject: Re: Zeroing customer credit balance |
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"sysop" <sysop@opus.co.tt> wrote in message
news:08d28275-a34e-4c53-8e1b-6f6875118490@l16g2000hsh.googlegroups.com...
| Quote: |
We have a few dormant customers with small credit balances. They keep
showing up in our A/R and of course affect our A/R totals. How can we
zero these out?
What entries do we make in Peachtree?
thanks for your help
- peter
|
Enter a sales invoice for that customer equal to the credit balance. Post
the invoice to Bad Debt instead of your income account. Then go into
Receipts and apply the old credit balance to the new invoice to create a
zero payment. |
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Laura Guest
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Posted: Sat Feb 09, 2008 6:40 am Post subject: Re: Zeroing customer credit balance |
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"sysop" <sysop@opus.co.tt> wrote in message
news:9683ada6-16b8-40e9-8eb4-f07068e27ae0@d4g2000prg.googlegroups.com...
| Quote: |
On Feb 8, 1:30 pm, "Laura" <inva...@sample.invalid> wrote:
"sysop" <sy...@opus.co.tt> wrote in message
news:08d28275-a34e-4c53-8e1b-6f6875118490@l16g2000hsh.googlegroups.com...
We have a few dormant customers with small credit balances. They keep
showing up in our A/R and of course affect our A/R totals. How can we
zero these out?
What entries do we make in Peachtree?
thanks for your help
- peter
Enter a sales invoice for that customer equal to the credit balance. Post
the invoice to Bad Debt instead of your income account. Then go into
Receipts and apply the old credit balance to the new invoice to create a
zero payment.
ah ha! I found it, Need to click Journal to display the Bad Debt
Account.
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That is one way to do it. I have my invoices display 2 lines so all I have
to do is change the account in the body of the invoice without having to use
the Journal button. |
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