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John Pollard
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 Posted: Mon Jul 07, 2008 7:53 pm Post subject: Participating Financial Institutions "missing" |
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I'm curious if anyone else is seeing this problem.
When I click "Online > Participating Financial Institutions", I
do not see any financial institutions listed in the "Directory"
at the lower left of the window.
Initially, the window wants to show financial institutions that
offer "Any services", and none list for me. If I try "Banking
account access", I also see no fi's listed. If I select
"Brokerage account access" [or "401(k) account access"), I see
fi's listed in the "Directory. In some versions of Quicken, I
see fi's when I select "Credit/charge card access" and in some I
do not see any fi's.
I have tested this with Q2002, Q2004, Q2005, Q2007 and Q2008 on
one pc and with Q2008 on a different pc. The results for Q2008
are the same on both pc's; the results of the other versions
differ slightly (some show credit card accounts, some do not -
none show fi's for "Banking account access", all show Brokerage
fi's).
Unless I have missed something, the Participating Financial
Institutions are stored in the file "fidir.txt", located in the
appropriate Documents and Settings folder (Windows XP, Pro SP2).
After a reinstall (I think of Q2008), I got the Banking fi's
listed once ... then they "disappeared" again for all future
attempts. I have used Notepad and looked in the fidir.txt files
and the fi's are there. When I ask Quicken to display them, I
can see them appear for just an instant on my screen, then they
disappear.
--
John Pollard
First initial underscore Last name at mchsi dot com
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Caryl
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| Posted: Mon Jul 07, 2008 7:53 pm Post subject: Re: Participating Financial Institutions "missing" |
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On Jul 7, 10:53 am, "John Pollard" <inva...@invalid.com> wrote:
| Quote: |
I'm curious if anyone else is seeing this problem.
When I click "Online > Participating Financial Institutions", I
do not see any financial institutions listed in the "Directory"
at the lower left of the window.
Initially, the window wants to show financial institutions that
offer "Any services", and none list for me.
|
John,
I use 2008 and the financial institutions are listed. When I go to it
it is blank for about a minute and then "any services" financial
institutions are shown. I have tried all the other options, and the
financial institutions are listed for all of them.
Caryl |
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John Pollard
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| Posted: Mon Jul 07, 2008 9:01 pm Post subject: Re: Participating Financial Institutions "missing" |
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Caryl wrote:
| Quote: |
On Jul 7, 10:53 am, "John Pollard" <inva...@invalid.com
wrote:
I'm curious if anyone else is seeing this problem.
When I click "Online > Participating Financial Institutions",
I
do not see any financial institutions listed in the
"Directory"
at the lower left of the window.
Initially, the window wants to show financial institutions
that
offer "Any services", and none list for me.
John,
I use 2008 and the financial institutions are listed. When I
go to it
it is blank for about a minute and then "any services"
financial
institutions are shown. I have tried all the other options,
and the
financial institutions are listed for all of them.
|
Thank you for the feedback.
It appears I may just have been too impatient; I know in my
tests, I waited for what I would consider a long time as far as
response-time is concerned, but apparently I did not wait long
enough. I just tried once more to list Banking fi's and left
for a 40 minute walk ... when I got home, the Banking fi's were
listed.
So I initiated another test and sure enough, in about a minute
the list appeared.
What originally convinced me that the list wasn't going to
appear at all, was that it did appear for a split second then
disappeared. I had never noticed anything like that before, so
I jumped to the conclusion that something was wrong.
Anyway, thanks again. Saved me from posting an erroneous bug
report to Intuit.
--
John Pollard
First initial underscore Last name at mchsi dot com
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